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Most of us are careful about how we tackle sensitive issues with colleagues and family members. This article provides some pointers on how to go about raising a subject you have been avoiding, to help tackle delicate matters in a productive, fair and balanced way, and to be sure of getting the results you need. Getting the other person’s attention, striking the right note and ensuring that something changes, that is the challenge.

Download the article: Article – Walking on Eggshells

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Keeping an Open Mind

Open mind good – closed mind bad; it is implied if not actually said.

The trouble is that even when the mind is open there is a sort of glass door just behind the opening that filters what comes in.

It’s no good having and open mind if it is only ‘open’ to what yo want to hear.

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