Skip to Navigation

Workplace Conflict has serious knock-on effects that are often not taken into account when considering the cost of conflict. I was interviewed by training company SkillBoosters. They wanted to know about the factors which employers and managers should consider when tackling disputes in the workplace.

Unresolved workplace conflict affects far more than the people involved in the dispute. The effects ripples out and impact on other staff and even customers and service users. After all, nobody likes a bad atmosphere so even people not directly involved in the dispute will feel its effects

When a dispute between employees becomes visible it usually falls to a manager to intervene and do something about it. But managing conflict at work can be a challenge.

Unfortunately, managers are not generally confident in doing this and so they’ll often ignore the conflict in the hope that it’ll go away, downplay the seriousness of the disagreement, or approach it ineffectively.

Recognising the true cost of workplace conflict at work means that you can do something about it.

Latest from the blog

Time to Blame Your Inner Critic?

Self-criticism

Be careful who you listen to.

Self-blame is an ugly habit that can wear you down. When an inner critic gets out of hand its time to call it out, just as you would with any voice raised against you.

Continue reading

Had An Argument? Do It Right.

Arguments are generally seen as destructive, though some people say the they ‘clear the air’.

Whatever your view, disputes are unavoidable so learning to argue effectively can mean a lot of heartache can be avoided.

Continue reading

Conflict: Agenda for Managers

Conflict at work

When a dispute between employees becomes visible it usually falls to a manager to intervene but few are confident in doing this so they’ll often ignore the conflict in the hope that it’ll go away, downplay the seriousness of the disagreement, or approach it ineffectively.
Research by OPP charts the costs and benefits of conflict, and a guide from CIPD identifies the behaviours that will help managers recognise and proactively manage disputes at work.

Continue reading
FREE DOWNLOAD - Get it now.

How to be more Resilient

Get my super-helpful guide '9 Steps to Resilience' absolutely FREE, when you subscribe to my newsletter.

Understand the steps to resilience and you can develop the ability to cope with problems and setbacks with less stress and more confidence.
close-link
%d bloggers like this: