We can all think of festering grudges that have tarnished or completely destroyed relationships, and most of us can probably think of a time when we could have said sorry but didn’t.
An apology can be a powerful first step to remedy a troubled relationship, but we generally have a range of reasons for not offering it.
Apologising with sincerity is an act of maturity which takes courage as well as a degree of self-awareness. Here are some Dos and Dont’s
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