If you are reasonable, thinking human being you find difficult people, well… difficult. Whether they are at work or at home dealing with somebody who repeatedly uses difficult behaviour can drive you to distraction. It may be that they want to get their own way, or to stop you getting yours. Perhaps they feel threatened, stressed, or resentful about something, the reasons don’t matter. What does matter, is that they can make YOU feel all of those things.

Whether they are at work or at home dealing with somebody who repeatedly uses difficult behaviour can drive you to distraction. It may be that they want to get their own way, or to stop you getting yours. Perhaps they feel threatened, stressed, or resentful about something, the reasons don’t matter. What does matter, is that they can make YOU feel all of those things.

It may be that they want to get their own way, or to stop you getting yours. Perhaps they feel threatened, stressed, or resentful about something, the reasons don’t matter. What does matter, is that they can make YOU feel all of those things.

What I’ve Learned

I’ve been thinking about (and working on) the topic of Difficult Behaviour almost constantly since I first wrote the book in 2002. Every now and then I add something, but recently I have been taking things away.

What I mean by that is that I have been trying to get the core ideas down from a 200-page book, to a few pithy and memorable chunks of PRACTICAL advice. My ideas have also evolved, so I’m also adding new information.

I have written an article which will give you all you need to improve your confidence if you have to deal with behaviour you find challenging or difficult.

Read the article

7 Reasons Why Difficult People Are Not A Threat