Some people make a habit of publicising what they see as their imperfections by making apologising in advance. It's not helpful to them, the situation, or the relationship. And false modesty is not attractive.
Emotional Intelligence is a set of skills which determine how well you handle yourself in life and in general. It gives you critical advantages, and it can be learned.
The most obvious tactics often don't work. Empathy and 'getting alongside' is often more effective. Here's a heartwarming and informative video. It has a big aaaah! factor, for sure, but like so many of these things it is a real opportunity to re-learn something we all know how to do.
Difficult? Narcissistic? Self-Centered? It's natural and easy to stick labels on people, specially if they are nasty to you. You might feel better for a moment, but it limits your possibilities for responding to them in a creative way.
Being comfortable with setback, the possibility of rejection and even failure may be an advantage and a critical factor in achievement and success. Once we embrace failure as a part of the path to success we free ourselves from its drag and can invest more fully in creativity.
Conflict at work causes a lot of misery, and that has serious implications for employers. It affects motivation and engagement, and also increases the risk of mistakes and neglect. And that's not to mention poor performance, failing teams, absenteeism and staff turnover. If only managers could handle conflict more constructively...
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