Webinar

Most of us must have conversations we are apprehensive about. Typically, this results in one of three ways: We avoid having the conversation, or we handle it badly. There is a third way. A courageous conversations equips managers with a framework for tackling 'difficult' topics in a productive, fair and balanced way, and be sure of getting the results they need.

In Dealing with Change and Managing Challenging Times, participants look at ways to deal with periods of transition, the benefits of change, their attitudes and approaches to change, and how to maintain consistent performance while living and working through challenging times.

In the workplace, it is essential that we listen to and respect the opinions of those around us. It is also important to voice our own views with confidence and honesty, especially if they are different from those of our colleagues. Striking this balance is not always easy, particularly when there are differing viewpoints within a team. This webinar is designed to build on existing interpersonal skills, helping staff to communicate effectively in the face of different opinions or difficult behaviour.

Traditionally, managers have been encouraged to use 'constructive criticism' to bring out the best in employees. But, so often, the people who are supposed to benefit from this feedback, leave feeling uncertain, unclear and upset. This webinar explains how to avoid well-intended feedback from falling into this trap.

Retirement can be a daunting prospect for many people. This webinar can help you adapt to the psychological and emotional changes, and be better prepared to enter retirement purposefully, and thrive in this new phase.