Referring of course to my occasional posts on the subject somebody, recently asked me “What is this ridiculous thing you have about goats, an obsession or what?” Well, maybe, but do I detect a note of criticism? What's THAT about?
In difficult economic times the relationship between employees and employers is often tested. Trust suffers and staff turnover increases. But it need not be so. Creating an ethical company is low cost and high-reward.
If you work in a frontline job, dealing with the public can be tricky. Phrases like "The customer is always right", and "The customer is king" colour beliefs about how we should treat people. They may be sound advice to help remind staff to stay focused on customer satisfaction, but this doesn't mean that service users should be allowed to get away with hostile or aggressive beahviour.
This is different from HAVING a purpose. That's big picture stuff which is OK as far as it goes, but less likely to influence the here and now. Acting with purpose is not quite the same as having a purpose. For one thing, it has more immediate impact, so you get to see the results more quickly.
Performers know that they must deliver what is expected by their audience if the are to get the applause they hope for. The thing is, it works the other way round too: the audience will place the performer in a role which he or she doesn't intend. They might even see the performer as a guru or saviour, for example. The tricky thing about this is that, unwittingly, the performer can fulfil expectations by becoming what the audience expects.
If you are troubled by unwanted feelings of guilt, here's an exercise that can help. It is part of my soon-to-be-released online course 'How to be Free of Guilt'. The trick is to make the feelings disappear by making mischief.
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