Blog

Read the Small Print

By |June 3rd, 2019|Blog|

Much or our behaviour, and our thinking too, is guided by out of date information. Life is about opportunity, and there's nothing in the small print that says we 'should' or 'should not'.

Don’t Wait, Train Yourself

By |May 24th, 2019|Blog|

The 'Jolly' is a thing of the past, but it was never effective as a training idea anyway. Take charge of your own professional development. Just 20 minutes a day is all you'll need.

Comments Off on Don’t Wait, Train Yourself

The Customer Is Always Right… Sometimes

By |May 22nd, 2019|Blog, Relationships|

The original meaning of the phrase has been generalised to become an unconscious script in many situations, to a point where staff on the receiving end of bad behaviour think that they must submit to discourteous behaviour and mistreatment. Time for a change to keep up with the times.

Comments Off on The Customer Is Always Right… Sometimes

1440

By |May 10th, 2019|Blog|

Time is not a commodity, so it cannot be manipulated. It is not something we can pick up, contain, weigh, or manage even. Time - in the sense that we measure it, chart its progress and talk about it - is a concept created by mankind. Furthermore it is a concept that changes from culture to culture in how it is understood and appreciated, so it is not even universal. There are1440 minutes in a day. We all have equal access to them. So if you think you are 'time...

Why Can’t I Help Myself When I Hear a Question?

By |May 6th, 2019|Blog, Relationships|

We can become powerless in the face of the questions we are asked. Why is this? What provokes us to unthinkingly accept that a question MUST be answered, then and there, just because it is a question? Well formed questions are a powerful and delightful thing. Badly formed ones are often the last resort of bigots and bamboozlers. Even when its not that serious, we let ourselves down when we use questions carelessly.

Go to Top